Help

T-shirt printing help and guides

Everything you need to order with confidence, from preparing your artwork to delivery. Still stuck? Call us and talk to the people who print your order.

Guides

Find the help you need

Our t-shirt printing help covers the questions customers ask us most. Pick a guide below.

How to order

Step by step, from choosing a garment to checkout, plus how to order bulk, screen printing and embroidery.

Read the steps

Design guidelines

Resolution, file types, transparency and print sizes, so your artwork prints sharp and lasts.

Prepare your artwork

Quick tips

Four tips from our print shop for better results and fewer surprises.

Get the tips

Which t-shirt is best?

Compare our t-shirts by weight, fit and price, and avoid shrinking.

Choose a t-shirt

FAQs

Answers on prices, bulk discounts, artwork, print quality and aftercare.

Read the FAQs

Delivery

UK delivery options and prices, and free collection from our Portishead shop.

Delivery options

Returns and refunds

What to do if your order arrives damaged or wrong, and how custom items are treated.

Returns policy

Design video guide

Watch a short walkthrough of designing a t-shirt in our online designer.

Watch the video

Top questions

Is there a minimum order?

No. You can order a single printed t-shirt online. Screen printing suits larger orders, so ask us for a quote if you need a lot of the same design.

How much is delivery?

Royal Mail Tracked 48 is £3.50 and Tracked 24 is £5.00. A 4 Day Guaranteed service is £12.00, and collection from our Portishead shop is free. We deliver within the UK only.

How long will my order take?

We print most orders in a few working days. Some garments have to be ordered in from our suppliers first, which adds time. If you have a deadline, tell us before you order.

Do you offer bulk discounts?

Yes. Orders of 10 or more items get 10% off, and 20 or more get 20% off. The discount is not applied automatically, so please get in touch before you order.

More answers are on our FAQs page.

Cannot find your answer?

Call or email our Portishead shop. You will speak to the team that prints your order.