Terms and conditions

Last updated: October 2026

Please read these terms carefully before you use our website or place an order. By using our website, you accept these terms of use. By placing an order online, or accepting a quote from us offline, you agree to be bound by these terms and conditions. If you do not agree, please do not use our website or services.

About us

www.teepig.co.uk is operated by SK8 OR DIE LTD, trading as Teepig (“we”, “us”, “our”). We are a company registered in England and Wales under company number 11609137.

• Registered office: 20-22 Wenlock Road, London N1 7GU
• Place of business: 7 The Triangle, West Hill, Portishead, Bristol BS20 6PG
• Phone: 01275 840033. Email: teepigprinting@gmail.com

Ordering from us

Your status

By placing an order, online or offline, you confirm that you are at least 18 years old and legally able to enter into binding contracts.

The contract between us

After you place an order, we will email you to confirm we have received it. All orders are subject to our acceptance. We accept your order by sending an order confirmation email, or a pro-forma invoice for offline payment.

The contract covers only the products in that order. We do not have to supply any other products until we have confirmed a separate order.

We may decline an order, or end a contract without notice, if the print data you send contains pornographic or illegal content.

Your rights as a consumer

Consumers usually have a right to cancel an online order under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. That right does not apply to goods made to your specification or clearly personalised. This means you cannot cancel an order for custom printed or embroidered products under those regulations. Your other legal rights are not affected.

Print data and proofs

We can convert print data that is not supplied in CMYK, but conversion is at your risk. Converting RGB data or ICC colour profiles will naturally cause some colour differences from the original. Liability for these differences lies with you.

If you need colours matched, include industry standard Pantone® colour references in your print data. We convert Pantone colours using the Pantone® CMYK Colour Bridge, and any colour difference is your liability. We will not match colours that are not Pantone® references.

Where we send you a proof to approve, liability for corrections passes to you once you approve it. We will not accept responsibility for errors in a proof you have approved.

Delivery

We print and dispatch orders as quickly as we can, using the delivery service you choose at checkout. Some garments have to be ordered in from our suppliers first. We will let you know if stock delays will take longer than usual. Working days exclude weekends and bank holidays.

All delivery times stated on our website are a guide only. We aim to dispatch within the times given but do not guarantee them. Please order with plenty of time to spare. If you need an order by a set date, tell us before you order and choose a guaranteed delivery service.

If your order is delayed within the courier network, we will try to resolve it once you tell us. We cannot accept liability for courier delays, as they are outside our control. Current delivery options and prices are on our delivery page.

Cancellation

Once we have sent your order confirmation, you can only cancel or change your order if you pay an administration charge to cover costs already incurred. In some cases we may be able to waive this charge, so please call us to ask.

If your order has been prepared for printing or embroidery, we will charge for the labour involved, up to the full value of the original order. If your order has already been printed, or is being printed, it cannot be cancelled.

Returns

If you receive damaged goods, or goods we agree are incorrect, please return them within 2 weeks to: Teepig, 7 The Triangle, West Hill, Portishead, Bristol BS20 6PG.

Please send returns by a recorded service, as we cannot accept liability for returns lost in the post. We will either replace the faulty goods or refund you in full, including the delivery charge. Refunds can take up to 5 working days to appear on your card account.

We cannot give refunds where the wrong material or garment was chosen when ordering. More help is on our returns page.

Complaints

Please report obvious defects in delivered products within 2 weeks of receipt. We will either refund you in full or replace the faulty products.

• Complaints cannot be accepted where the problem comes from not following our requirements for print data.
• Slight colour differences across a print run are not defects.
• A printed colour that differs from a previous job is not a defect.
• We make every effort to place the print or embroidery where it was positioned in the online designer. A difference of up to 15mm must be allowed for.

Ownership, storage and rights in your artwork

Digital data and other items needed for reprints are kept by SK8 OR DIE LTD. Data used for production is not returned to you, but stored on our secure local servers.

You confirm that you have all the rights needed to use, share and publish the data you send us, in particular text and photographs. You are responsible for making sure your data does not infringe anyone else’s rights and that the printed content does not break the law.

You will indemnify us in full if claims are made against SK8 OR DIE LTD because the data you supplied infringes third party rights, in particular copyright. See also our copyright notice.

Using our website

Information on our site

The material on our website is for general information only. It is not legal or other professional advice and should not be relied on as such. To the fullest extent permitted by English law, we exclude all liability for loss or damage, direct or indirect, arising from use of our website.

Accessing our site

Access to our website is permitted on a temporary basis. We may withdraw or change the service without notice. We will not be liable if our website is unavailable at any time or for any period.

Intellectual property

We own or license all intellectual property rights in our website and the material on it. These works are protected by copyright laws and treaties around the world, and all rights are reserved.

You may print one copy, and download extracts, of any page for your personal reference. You may draw the attention of others in your organisation to material on our site. You must not change any copies you make, or use any illustrations, photographs, video, audio or graphics separately from the text around them.

Our status, and that of any named contributors, as authors of material on our site must always be acknowledged. You must not use any part of our site for commercial purposes without a licence from us or our licensors. If you copy any part of our site in breach of these terms, your right to use it ends immediately. You must then, at our option, return or destroy any copies you have made.

Changes to our site

We aim to update our website regularly and may change its content at any time. If needed, we may suspend access or close it indefinitely. Any material on our site may be out of date at any time, and we are under no obligation to update it.

Our liability

The material on our website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we and third parties connected to us exclude the following.

• All conditions, warranties and other terms that might otherwise be implied by statute, common law or the law of equity.
• Any liability for direct, indirect or consequential loss or damage in connection with our website, its use or inability to use it, linked websites or material posted on it.

This includes loss of income or revenue, business, profits or contracts, anticipated savings, data or goodwill, and wasted management or office time. It applies however the loss arises, whether in tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not prevent claims for loss of or damage to your tangible property, or other claims for direct financial loss not excluded above. It does not affect our liability for death or personal injury caused by our negligence, or for fraudulent misrepresentation. Nor does it affect any other liability that cannot be excluded or limited by law.

Information about you

We process information about you in line with our privacy policy. By using our website, you consent to that processing and confirm that all data you provide is accurate.

Viruses, hacking and other offences

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other harmful material. You must not try to gain unauthorised access to our website, its server or any connected server, computer or database. You must not attack our website with a denial-of-service or distributed denial-of-service attack.

Breaching this clause is a criminal offence under the Computer Misuse Act 1990. We will report any breach to the relevant law enforcement authorities and share your identity with them. Your right to use our website will end immediately.

We will not be liable for loss or damage caused by a denial-of-service attack, viruses or other harmful material. This covers anything that infects your equipment, programs or data through your use of our website, or through anything downloaded from it or from a linked website.

Links from our site

Links to other websites and resources are provided for your information only. We have no control over their content and accept no responsibility for them, or for any loss or damage from your use of them. Please check their terms of use and privacy policies.

Law and changes to these terms

These terms, and any dispute or claim arising from them or their subject matter (including non-contractual disputes), are governed by the law of England and Wales. The English courts have non-exclusive jurisdiction over any claim arising from a visit to our website.

We may revise these terms at any time by updating this page. Please check it from time to time, as changes are binding on you. Some provisions may also be superseded by notices published elsewhere on our website.

Your concerns

If you have any concerns about material on our website, please contact us. Thank you for visiting our site.